Bathrooms Affect Retail Experience Say Studies
Were you aware that bathrooms affect the retail experience? A clean bathroom encourages shoppers to linger and return whereas a lousy one repels them. And, depending on the business, the lousier the...
View ArticleThe Importance of Customer Experience to Business and Inbound Marketing
I bet you love your customers. After all, without them you wouldn't be in business. How much time, though, do you spend thinking about the importance of customer experience in your business? Is it...
View ArticleWhat Great Brands Do With Mission Statements: 27 Examples
What's your opinion of mission statements? Do you use them or ignore them completely? Would you think differently if you saw what great brands do with mission statements?I've updated this article and...
View ArticleHow To Write A Persuasive Email
A persuasive email is akin to the holy grail for marketers. It's one that will get opened, and read, and possibly even acted on. It's impossible to resist. So, what goes into writing that truly...
View Article11 Tips for Creating Unforgettable Flooring Experiences
How do you go about creating unforgettable flooring experiences for your customers? Does it involve surrounding them with the right level of attention and professionalism to ensure they are delighted...
View ArticleHow Does Adversity Make You Stronger? Author Joseph Michelli Explains
Given the intensity of adversity that the COVID-19 pandemic has caused, how much stronger have you become? After all, you've had to keep going, reimagine family and work interactions, learn how to stay...
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